Privacy Policy
Last Updated: December 4, 2025
Introduction
At Jav's Kaldero, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Place an order or make a reservation
- Sign up for our newsletter or SMS campaigns
- Fill out a contact form or request catering services
- Create an account on our website
- Participate in promotions or surveys
This information may include your name, email address, phone number, delivery address, payment information, and any other details you provide.
Automatic Information Collection
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about how you interact with our website.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and reservations
- Communicate with you about your orders, services, and inquiries
- Send you marketing communications if you have opted in
- Improve our website, products, and services
- Prevent fraudulent transactions and protect against security threats
- Comply with legal obligations
- Analyze website usage and trends to enhance user experience
SMS Campaign and Text Messaging
By opting in to receive SMS messages from Jav's Kaldero, you consent to receive text messages including promotional offers, order updates, and other information related to our services.
Important: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Your SMS Rights
- You can opt out of SMS messages at any time by replying STOP to any text message you receive from us
- Message and data rates may apply
- Message frequency varies depending on your preferences and activity
- For help, reply HELP to any text message or contact us directly
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, delivery services, SMS messaging platforms, email service providers, and website hosting. These service providers are contractually obligated to use your information only as necessary to provide services to us.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information for any other purpose with your consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission
- Secure storage of personal information
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to the processing of your personal information
- Restriction: Request restriction of processing of your information
- Data Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent where we rely on consent to process your information
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expire).
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: